taka23 Terms and Conditions

1 General Provisions

taka23 is an online casino and betting platform operated for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between taka23 and its user ("you" or "member").

These Terms apply to the taka23 website (taka23.cam), its mobile version, and any related services. Our Privacy Policy and Responsible Gaming Policy are also an integral part of these Terms.

1.1 Definitions

• "Platform" refers to all web pages, applications, and services of taka23.
• "Member" refers to any user registered on taka23.
• "Account Balance" refers to the total of deposits, bonuses, and winnings held in a member's account.
• "Bonus" refers to any promotional credit, free spins, or other incentives offered by taka23.
• "Wagering Requirement" refers to the condition of placing a specified amount in bets before a bonus can be withdrawn.

1.2 Applicable Law

taka23 operates in accordance with international online gaming regulations. As a member, you confirm that the use of online gaming is legal in your region and that you are personally legally responsible in this regard.

2 Account Registration and Eligibility

To open an account on taka23, you must meet the following eligibility requirements:

2.1 Age Requirement

You must be at least 21 years old to open an account on taka23. Accounts belonging to minors will be closed immediately and the balance may be forfeited.

2.2 One Account Policy

Only one account per person is permitted. Creating multiple accounts from the same person, family, address, or device is prohibited. In the event of a violation of this rule, all associated accounts will be closed.

2.3 Registration Information

At the time of registration, you must provide accurate and complete information, including:

• Full name (as per national identity card)
• Date of birth
• Active mobile number
• Email address
• Payment method details (bKash, Nagad, or others)

Registering with false information may result in account closure and forfeiture of funds.

3 Account Security and Identity Verification

3.1 Password and Login Security

It is your responsibility to keep your account password and login details completely confidential. taka23 will never ask for your password. If you notice any suspicious activity, notify us immediately via live chat.

3.2 KYC (Identity Verification) Process

taka23 follows a KYC (Know Your Customer) process to ensure a secure and transparent service. For withdrawals above a certain amount or to confirm account authenticity, we may request the following documents:

• Scanned copy of National Identity Card (NID) or passport
• Proof of ownership of mobile banking account
• A recent selfie or photo (if required)

If document verification fails, withdrawals may be put on hold. This process is carried out for the protection of members.

4 Deposit and Withdrawal Policy

4.1 Deposit

The following payment methods can be used to make deposits on taka23: bKash, Nagad, Rocket, Upay, and bank transfer.

• Minimum deposit: ৳200 (for all methods)
• Deposits are generally credited to the account instantly
• Deposits from third-party bank or mobile accounts are not accepted
• The correct reference number must be included at the time of deposit

4.2 Withdrawal

The withdrawal terms are as follows:

• Minimum withdrawal: ৳800
• Processing time: 15 minutes to 2 hours
• Withdrawals are only possible via the same method used for the deposit
• Withdrawal processing may be delayed if KYC verification is not completed
• Bonus-related funds cannot be withdrawn until the wagering requirement is met

4.3 Currency

All transactions on taka23 are conducted in Bangladeshi Taka (BDT / ৳).

5 Bonus and Promotional Terms

taka23 offers various bonuses and promotions for new and existing members. All bonuses are subject to the following general terms:

5.1 Welcome Bonus

A 200% bonus is provided on the first deposit, up to a maximum of ৳15,000. Examples:

• Deposit ৳1,000 → Bonus ৳2,000 → Total balance ৳3,000
• Deposit ৳16,000 → Bonus ৳15,000 → Total balance ৳31,000

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 20 times (20x). This means you must place bets totalling 20 times the bonus amount before you can withdraw it.

5.3 General Bonus Terms

• Each bonus has a specific validity period — unused bonuses are cancelled after expiry
• A bonus cannot be used alongside multiple promotions at the same time (unless stated otherwise)
• taka23 reserves the right to cancel a bonus if bonus abuse is suspected
• Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering requirement is met

5.4 VIP and Cashback Program

taka23's VIP program has five tiers. Tiers are upgraded based on regular play and the weekly cashback rate increases accordingly:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback
• Diamond: up to 1.5% weekly cashback

VIP cashback is credited to the account at a set time each week. Specific wagering conditions may also apply to cashback.

6 Fair Play Guarantee

taka23 is a safe and reliable platform where all games are operated using certified software from global game providers, including Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming.

6.1 RNG and Fair Play

Random Number Generator (RNG) technology is used in all slots and table games, keeping every outcome completely random and impartial. No user or third party can influence these outcomes.

6.2 SSL Encryption and Data Protection

taka23 uses SSL encryption technology to keep members' financial and personal information secure. All data stored on our servers is managed in accordance with industry-standard security protocols.

7 Prohibited Conduct

The following activities are strictly prohibited on taka23:

7.1 Fraudulent Activities

• Playing games using software, bots, or automated systems
• Abusing bonuses or collecting bonuses through multiple accounts
• Intentionally exploiting any weakness or bug in a game
• Colluding with other members to commit fraud

7.2 Anti-Money Laundering Policy

taka23 complies with international anti-money laundering policies. Suspicious financial transactions will be investigated and the relevant authorities will be notified if necessary.

7.3 Other Prohibited Activities

• Collecting or misusing the personal information of other members
• Attempting to hack or bypass the platform's security systems
• Conducting fraudulent activities using the taka23 name or brand
• Sending inappropriate or harassing messages to other members

8 Account Suspension and Closure

8.1 taka23's Rights

taka23 reserves the right to temporarily or permanently close any account in the following circumstances:

• Violating any clause of these terms and conditions
• Registering with false or incomplete information
• Failing or refusing to cooperate with KYC verification
• Evidence of fraudulent activity being found
• Account remaining inactive for an extended period (generally 12 months)

8.2 Member Rights

You may request to close your account at any time through our live chat. Before the account is closed, you will be given the opportunity to withdraw any remaining valid balance (subject to wagering conditions).

9 Responsible Gaming

taka23 believes that gambling is a form of entertainment — not a way to solve financial problems. We encourage our members to play responsibly.

9.1 Self-Limit Setting

Members can set daily, weekly, or monthly deposit limits on their account. To use this feature, please contact us via live chat.

9.2 Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can request a self-exclusion for a set period (30 days, 90 days, or permanently). During this time, logging into the account will be completely disabled.

For more information on responsible gaming, please visit our Responsible Gaming page.

10 Intellectual Property

All content published on the taka23 website — logos, designs, text, graphics, software, and other materials — is the intellectual property of taka23 or its respective licensees.

Members may use the site for personal use. Copying, distributing, modifying, or commercially using any content without prior written permission from taka23 is prohibited.

11 Limitation of Liability

taka23 will not be held responsible for the following:

• A game or bet being cancelled due to loss of internet connection
• An account being compromised due to a member's own negligence or password leak
• A transaction being delayed due to technical issues with third-party payment providers
• Service being disrupted due to natural disasters, server failures, or other uncontrollable causes

However, taka23 will always endeavor to take prompt action to protect members' interests. If any legitimate winnings are affected due to a technical error, appropriate compensation will be considered following an investigation.

12 Changes to Terms

taka23 reserves the right to modify, add to, or cancel these terms and conditions at any time. After any changes:

• The updated terms and conditions will be published on this page
• The date of the change will be noted at the top of the page
• For significant changes, members may be notified via email or an in-account notification

Continuing to use the platform after any changes will be considered as your acceptance of the new terms and conditions.

13 Contact & Complaints

If you have any questions or complaints regarding these terms and conditions, please contact us:

• Live Chat: 24/7 support in Bengali (use the live chat button on the site)
• Email: [email protected]

After receiving a complaint, our support team will endeavor to provide a resolution as quickly as possible. For complex matters, additional time may be required for investigation.